I, Mr Manoj M Pradhan, residing in Dombivli[Mumbai] is a regular customer of Godrej Products. We bought Godrej Refrigerator for the last many years and faced absolutely no problem. But due to increase in need, I went in for a bigger capacity refrigerator i.e 430lit. I purchased Godrej Pentacool Frost Free refrigerator on 12/9 from LASSI TRADING COMPANY [Authorised Wholesale Distributors For Godrej] Alankar Society Bldg, Tilak Rd, Dombivli East. As I purchased this new refrigerator, my Old Godrej refrigerator was taken by Lassi people which was in very good working condition. But unfortunately since last 3 yrs of purchase, the new refrigerator started giving us cooling problem. I many times lodged complaints in Lassi though with improper service. For 3 times I was told that there is a GAS PROBLEM, for which thrice they had to fill the GAS. Now again within no time it has a cooling problem, for which once again for fourth time they suggest me to fill the GAS in the Refrigerator.
This is really amazing, that a new product, which such a great reputation does not work upto the mark. All the faith that we people[Customers] have on Godrej would soon be diminishing if a newly bought refrigerator has to be filled with GAS after every 3 to 4 months.
My new Pentacool Frost Free was never able to produce ice cubes leave aside cold water. All the items in the Pentacool have to be thrown away everyday as they get spoilt. It seems I have bought a expensive huge, attractive looking cupboard.
I suggest you to do the needful.
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