This is a final email or complain from my side. i have a godrej refrigeretor bearing model no. GFP 430 X. since february of ths year, i have been repeatedly calling godrej customer care of bhopal and its head office, filing few email complaints as well. with so much regretion i have to admit that Godrej s one of the most irresponsible compnies of India having no value for its customers at all and i mean it. Many a times your people came, contacted us, took my refrigerator to your service centre here at bhopal but wern't able to rectify the problem. since last few months i have been contacting the concerned authorities to replce the product but nothing happened. After its return from the workshop the new transformation which i happened to figure out was just new beautiful SCRATCHES on its body, without a change in its functionality. i have spent far too much calling the customer care and now it has cost my temper. i will be approaching the leagal authorities at the earliest if nothing concrete is being done on our behalf. Please take it really seriously. i also had a chair which dates a few years back. it had a snag upon delivery itself. i comlained aout it but afterall nothing was done. the problem still persists. my refrigerator is home to rotten food, cockroaches, ants of all sizes and types, spiders and etc... sort of a mini domestic zoo... you may be having lots of fun reading it but let me asure you that i m very serious this time. hoping nothing will be done on your part, i wait for a day and will be approaching the legal procedure to make things right.
thank you
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