Hi,
i have been banking with HDFC bank for almost a decade. During one of my visits to your branch i was literally hounded by your marketing executives in forcing me to get a HDFC bank credit card along with an add on card. i did succumb to the request however in the last five to six years i have made no transaction on the same.
i got a call a few days back while i was out of station that there was a pending payment of Rs 1000/. i conveyed to the executive that since i was not aware, do send me a fascimile copy of the same and i would do the needful.
on 26 Nov 09 at 1053h i received a threatening and an unprofessional call from rajesh, while i was in the midst of treating my family for swine flu.
i told him that it would not be possible to discuss at this moment, but would make sure that the payment due would be dropped in the drop in box at the earliest. he continued with the arrogant behaviour and argumentative conversation, for which i had no time at that moment. he was literally shouting on the line which eventually i had to disconnect
Anyways, i understand as a professional you have a number of methods of updating the address along with the e mail id, in case there has been a change of address.
i have never received any intimation of this particular transaction either through e mail or otherwise.
i am making the requisite payment of Rs 1000/ on the basis of the fascimile i received from HDFC, and further request that this credit card be cancelled as i have no intention of using it and there after getting abused by your misbehaved executives
Thanking you
Vishal Nigam
0 comments