I am a female and had booked an online ticket on gsrtc website for travel from nehrunagar, ahmedabad to baroda. The bus departure was scheduled at 6:30pm but it departed from nehrunagar station at 6:15 pm. My relative who had come to see me off from vastrapur had reached much ahead in time and he is an eye-witness of the same. When I reached the station, the person at the counter told me that the next bus is at 7:00pm and the earlier one departed on time, its time was 6:15pm!! his argument was that the bus timing at 6:30 is from geetanagar bus stop. But my ticket says that my boarding at 6:30pm is from nehrunagar. I felt cheated. But had no other alternative, had to purchase another ticket for 7:00 pm bus!!
the trip details are attached below for kind reference. I want my rs 192 back, with a message to the gsrtc guys that they cannot fool the general public.
Trip details
pnr no. :G2891472
trip code :1815nhrnrbrdv46
date of journey :05/06
class of service: volvo
passenger start point: ahmedabad
passenger end point: baroda
service start place: nehrunagar
service start point: nehrunagar
service end place: baroda
service end point: baroda
no. Of seats :
1 (adults=1 :children=0)
seat no/S :5
passenger information
name: niva bhandari
age:29
adult/Child: adult
gender: female
ID card type: pan card
fare details
basic fare:
rs. 160.00
reservation fee :
rs. 20.00
accident insurance charges :
rs. 0.00
toll fee :
rs. 7.00
service charge :
rs. 5.00
toll fee rajasthan :
rs. 0.00
other levies :
rs. 0.00
concessions :
rs. 0.00
discounts :
rs. 0.00
total fare :
rs. 192.00
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