Dear BMTC officials, November 12
We bring to your notice that there was a bus stop on the outer ring road, near the Forest office (between Hennur main Road signal and Nagawara signal) for HBR 5th block layout residents, but during the past one year literally no buses stopped at the designated bus stop.
Persistent requests on the issue, BMTC officials made arrangements for the buses to stop near the Forest office. Mrs. Shiyamala (ATM) from PRO had sent 2 (ATI) staffs for consecutive 3 days to regulate the buses to stop at forest office and also we are given to understand that a circular (informing all drivers and conductors) in this regard is put on depot notice boards.
Sad to say with all your efforts nothing has changed much and the drivers /conductors refuse to stop the buses at the designated forest office bus stop. We have been constantly receiving complaints from our residents for the last 1 week.
The scenario is, when a commuter make a request to the conductor/driver to stop the bus, the crew members retaliate and say that “nothing doing, we can’t stop here, you can complain to anybody you want”, which is an intolerable attitude of your crew members and we condemn the attitude.
Based on the untoward incidents, we request the officials concerned to put a BUS STOP sign board on either side of the ring road to make it visible for the drivers and the commuters to identify the bus stop.
We once again request you to give firm instructions to all crew members thru depot managers (Depot Nos: 23, 24, 28 & 29) immediately and resolve the issue, failing which, we are determined to expose and initiate necessary action.
Please do the needful at the earliest and request your good selves to keep us updated on the action plan.
Regards,
President
HBR layout 5th block Residents Association
1489, 17th C main, 5th block, 1st stage, HBR layout, Bangalore-43
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