Sir,
I and my husband are having FDRs deposits in golden temple branch of your bank which was eariler known as Bank of Punjab. My A/c. No. is 1313100058210. The details are as under:-
1. 1BPFD No. 603640 Rs. 30, 000/- dt. 16/9 value dt.13/9 for 2 yrsIn the name of Kalyan Singh & Darpan Singh in E or S mode.@ 6.50% p.a
2. 1BPFD No. 603641 Rs. 20, 000/- dt. 16/9 value dt.13/9 for 2 yrsIn the name of Kalyan Singh & Satnam Kaur in E or S mode.@ 6.50% p.a
3. 1BPFD No. 603642 Rs. 30, 000/- dt. 16/9 value dt.13/9 for 2 yrsIn the name of Kalyan Singh & Satnam Kaur in E or S mode..@ 6.00% p.a
That in FDR no. 603642 the rate of interest is 6.00% p.a. And as the rate is
increased i got FDR renewed on 19/9 @ 6.50% p.a. Entries to this effect were
made at the back of FDR by the concerned employee of the bank.
That as the rate of interest goes up higher for Sr. Citizen i got my FDRs renewed
for thr rate of interest as 10.5% p.a. on 13/4.FDR No. 603640 and 603641 were
renewed for 3 year with the date of maturity as 13/4, and FDR No. 603642 for
2 year with date of maturity as 13/4 Entries to this effect were also made at the
back of FDR by the concerned employee of the bank.
NOW here the problem arises
On 15/4 after the maturityof one FDR No. 603642 i visited to the bank branch and meet Ms. Inderpreet Kaur employee of your branch i.e. Golden Temple branch HDFC bank. I handed over the duly signed FDR for issuing of pay order in the name of Satnam Kaur, but to the utter surpries i was informwed that the entries made on the back of the FDR do not find in computer hence i was not entitled for the maturity amount as indicated at the back as 40327/- further more she not only refused to issue pay order but also cut the entries at the back of FDR. I objected to it but she did not listen to me. I also approached to the Manager of the branch but he also refused to honour the entries at the back of FDR No. 603642. I am not at fault i deposit my hard earned savings with your branch and your bank cannot enjoy the fruits of my saving and cause me financial loss by not paying the agreed amount. The Manager did not listen to me and behave ruedly and told me to take what ever they are paying. This is clear cut deficency in services and amount to fraud on me. I also told them that my two other FDRs are also renewed on the same date kindly check them. It was more sad fact for me that my other two FDR No. 603640 and 60641 which are to be matured on 13/4 are also not in computer.
This is big fraud played on with me as the then official renewed my FDR and entered on my FDR but not in computer for which i am not responsibile. I am entieled for the interest @ 10.50% P.a. on all FDRs but bank is not paying the same.
I am entitled for the renewed amount as indicated at the back of FDR as i am not responsible for the misdeeds of the employee of your bank. It is the fault of the computer or the official is to be determined by your bank. I should not be made sufferer for this.
I may kindly be paid the maturity amount @ 10.50% P.A. from the date of renewal till payment. Failing which I had to knock the door of court of law and in this eventuiality your bank shall be responsible for all costs and consequences.
Therefor i request that my problem be sort out at the earilest. waiting for response.
Satnam Kaur
w/o.S. Kalyan Singh
R/o. 2525-A, Gali Kaure Kamboj,
Katra Karam Singh,
Amritsar.
Contact No. 9815457355
e-mail: [email protected]
0 comments