I have salary account in HDFC bank opened in Aug'08. Against that I had applied for credit card, of which I never got the card nor any kind of communication. When i contacted them they were unable to give any clear status. On my repeated follow up i was informed that my application was declined without any clearcut reasons for the same. Any how I was told that I will again be able to reapply after six months which ends in the month of March'09. After the time period my repeated follow up is not yeilding any result. Branch personels are clueless and confussed with out any satisfactory answer and handed over a customer care no. I have called in that no. 5-6 times and tell them the whole story, on this every time they console me with assurance that within 24-48 hrs some body will contact me. But, till today no body has come forward from their side to address my issues.
Please see if your department can look into the matter and atleast take up the issue with the concerned HDFC personel who atleast feel some shame if fails to stand by their comments.
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