Dear Sir
My self Sachin Dongre an account holder for the hdfc bank with customer id 24984971
holding a salary account from past 1 year, on 29 th I deposited a cheque of 45000 in my account which is a loan amount which i borrow from a private bank,
But when i gone to withdraw the money, i have informed that my amount has been blocked due to non payment of my credit card, but i have not use any of the hdfc bank credit card, when i contact the customer care they said there is a credit card issued on my name in the year 2005 the date of bith is 03-09-1962 but my dob is 03-09-1982, my address was wrong, my mothers name is incorrect, when i contact your vashi brach they refer me to Asha shetty wilson house andheri east, there i meet 1 lady name kirti i asked her that i have not use this card, i agreed that the fraud was done to me but not to the bank, I request her to release some amount, as i had taken loan from private bank, but no one wants to answer me,
i am ready to pay the amount in emi, as i need this money urgently, i had lots of query in my mind
I am using the salary account from past 1 year then why not this amount blocked earlier, whether your employees were sleeping till this time,
If i had done the fruad please show me the documents submitted at the time of application of credit card
I have not got any prior intimation for blocking this amount
I had taken this amount as a laon and i have to pay interest for the same please do the need ful
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