Dear Concerned All,
I’m the one of user of your bank last 1 year and having saving account successfully before this problem.
On 30th June I had dropped the cheque amount of 8k at your Nehru Place branch, previously cheque date was not mention so mine cheque got returned at my mailing address. This confirmation I got received during the phone call with your customer care executives. But till now I did not received any cheque at mine mailing address. After that I had visited at Nehru Place branch to confirm my checque’s status. But customer care executives and bank staff (Mr Arpit Agarwal and Ram kumar Branch-Nehru Place) was not giving me any satisfied reply also misbehaving with me. During the branch visit, customer care executive was confirmed me that if you are not able to your cheque status then you have to made the visit at your home branch.
This is very pathetic condition for me, I’m not able to know my checque’s status and due to this my personal work has been interrupted. For any problem’s resolution TAT is defined 7 days but almost it has been 15 days passed but no resolution received.
But I’m totally disappointed that what should I do for the cheque’s clearance?
Please feel free call me.
Details are given below:-
Name&-Upendra Kumar
Account No&-02481050038483 (Panchsheel Park)
Regard's
Upendra Kumar
9953545761
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