As I start this draft, it reminds me of the Satyam Scam. Had Mr. Raju thought of this, he wouldn’t have been where he is right now. He could have just gone the HDFC Bank way! Opened a Bank and turn into a millionaire overnight.
I write this with much agitation and frustration towards the bank.
On the 4th of July, I tried to withdraw an amount of Rs.4, 000 from an ICICI Bank ATM. However, the machine gave me a “Network Error” message and yet, the money was debited from my account. When I raised a complaint, the phone-banking agent said that the money would be reverted back into my account in 12 working days. The days came and left, but the money did not reflect into my account. I had to call the disgraceful phone-banking agents again and this time I was told that I have to submit a “claim-back” form at my home branch and the money would be reverted back into my account in 12 35 days. I have given up the hope that I will get my money back, however, I thought I should make this public, for, God knows how many people have been having this problem. It is really shameful that a customer has to wait for 59 WORKING days at the least to get his OWN money back. Nice trick of HDFC Bank to shut down their satellites and servers, especially on weekends and steal money from customers accounts. No wonder, they offer you Home Loans, Vehicle Loans and all kind of loans available, left, right and center.
Just take a case of a Credit card holder for instance. If one does not pay the basket amount, the Bank calls them and pesters them, even going to the extent of sending hooligans at the residence of the Credit Card holder to recover the money. On the contrary, when an above mentioned scenario happens, they request you to “Kindly wait”. I have stopped all my transactions with HDFC. Hope this article is published, so that the general public comes to know what actually is going on with the system and the so-called “White-Collared” people committing White-Collar Crime.
SHAME HDFC, such a SHAME.
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