HDFC Bank
Cheating by bank

Sub: cheating by hdfc bank, false commitments of their staff.

Dear Sir,

I would like to draw your kind attention towards the banking nature of HDFC bank& their staff.

I opened a current account with them in oct. 2008 (in the name of my firm OPTICAL CENTRE), this account was for taking the EDC (card swipe machine) services of the bank.

The account was opened with an amount of Rs.10, 000/-, & I had not taken the debit card service of the bank, because I didn’t required it, they were charging Rs.100/- for it. But chequebook was free with this account, as said by bank representative. Even he has given me in written that bank won’t deduct any charges without my knowledge (bcoz I really had a miserable time with them earlier also, that’s why I took all this in written).

But on receiving my first account statement I was shocked to know that they have deducted Rs.125/- from my account as chequebook charges. When I contacted the branch, they said they will revert it or it will be deposited by the person who opened the account (after confirming him that he had commited it). But neither the charges were reverted nor the machine was installed even after submitting the forms two times (because the form was lost by them with all my documents, address proof, id proof etc)

and here came the quarter end & they deducted Rs.750/- as AVERAGE QUARTER BALANCE charges, I contacted several times times but every time their personal banker Mr. MANU GOEL calmly promised me that all the charges will revert soon, as this is now not a small amount it will take some time. But nothing was done.

At last on 24 aug when I contacted the bank Mr.manu goel told me that all the charges reverted in your account, I didn’t want to continue with them, so I signed the account closing form but to my surprise I received the cheque of Rs.9117/-only, instead of Rs.10, 000/-.

And when I contacted them they were so rude, they even told me that”DO WHAT EVER YOU WANT TO DO, GO CONSUMER COURT OR WHEREEVER YOU WANT TO GO, NOTHING CAN BE DONE” as your account is closed we have already reverted 2 AQB charges, & nothing more we can do.

Sir, this much amount is not a big thing but I want that the bank and their employee should realize that they cant treat a common man like this.

They kept my money for almost an year, gave no service, return my money after deduction & harassed me so much. I made more than 25 visits to bank for this only, as I am in business it was very difficult for me to go there again & again.

Waiting for your justice.

Thanks

Krishan lal gera