I had car loan from HDFC bank, after 2 years of now i got transferred to Pune and wanted to transfer my car to my home town, For RTO transfer NOC, I need NOC form 35 from bank as my car is hypothecated. Hence i applied for loan foreclosure.
It took them one week to approve the request, no was no confirmation received i had to go every other day to enquire.
No after 15 they will send the NOC.
So total of 22 days.
While the loan was granted in less than 1 week
How do we get them expedite the process
&&--
There are no SLAs
No accountability
Each retail branch have to own prerogative
For each service they charge Rs500 like change in address
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