I have a credit card with HDFC bank. There was a late payement charge levied against my card in the bill of Feb '08. The bill reached me late and consequetly the cheque I dropped was processed after the due date.
After this I have called up the Customer Service many times and everytime they assured that the charge would be reverted only for me to find additional fines beig
levied in the next bill.
The outstading amount due in my card was around Rs 1200 /- when this whole thing started. This is the amount that I had spent on the card. The bill I have received
this time cotains a figure of Rs 7, 608.78. On top of that the collection department of HDFC is hounding me everyday.
My credit history is the best that can be since I always pay on time. So, is this the way HDFC treats its valued customers?
As metioned before, I am always ready to pay the amount that I have used my credit card for, but not a fine for somethig that I am not resposible for.
Rajarshi Dasgupta
9830879839
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