I hold an HDFC credit card, which I had recieved recently, as per the welcome kit sent to me with the card, it clearly states that any transaction done more then 5 k can be converted into EMI facility. I called the customer care before using the card and got theconfirmation from them too that the transaction can be converted into easy EMI's. Inspite of my consecutive request calls to the customer care they did not convert, inspite a lady by name RIYA from collections department calls me and abused, she also threatened me by saying that she would send her guys to my home in early in the morning, I was on the way to my office, I requested her to be polite but she refuses and hung up the call abruptly by abusing me.
I have the call recorded in my mobile.
Please help me out in resolving this issue.
As i work in the night shifts, I sleep in the morning times, but they do not allow me to sleep with thier calls and executives walking to my residence in person.
please acknowledge me with the further proceedings.
Thank you
0 comments