My name is Mr. Hira Motyani from Ahmednagar (M.S) my credit card no is : 4346 7710 0993 3392, last month I failed to pay the credit card bill, I started receiving calls from Ms. Madhuri from PUNE (020-41218060) Sir I don’t know whether I would be wrong but honestly speaking the above executives really don’t have manner to speak for collection. They are using a lower grade talk. Sir this is not a way to speak with any customers, even that executive told me that “aapki hesiyet nahin hai credit card use karne ki”. What does it mean. if we are not capable of using the card then why did the bank issued the credit card, why our card is still active. From last 5 years I am using the credit card, but I had never came across these kind of words. The language that the executive was speaking was just rubbish, a lower grade people use.
Sir I m waiting for your reply that please take necessary action or please teach the above executive to speak well. Bcoz the people represents the company.
Though if we fail to pay the bill, then bank charge us for late payment. we are ready for paying the late fees charges then is there any reason to talk like this without knowing the background of the person. Sir I repeat the language was really rubbish, a lower grade people talk.
Hira Motyani
9823502537
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