I am using HDFC Bank Credit Card since five years and every year i dont receive the statement atleast two to three times a year. I haven't received the bill for the month of April and May this year and after calling the customer care center for the duplicate statement and also by email i haven't received yet. I have made an on account payment of Rs.10000 both the months before my due date but still they are charging me the interest for part payment. My account department does not approve my payments without the statement but still both the months I manage to get it passed. I called up customer care center and requested to send the bill as early as possible and also requested to wave of the interest charged as it was there fault but still I do not have any positive response from their side.
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