I have a credit card of HDFC bank, I purchased a health policy through my HDFC credit card. At the time of purchaising of that health policy my card was block, which I didn't know. HDFC executive called me four or five times just to remined me that sir your card has been blocked plz make a payment. I gave them assurance than I'll make payment, and also made a request them that plz don't charged or add the premimum amount from my card which I purchased from it. I told them that I don't want to purchased it and want to stop it. The executive all the time give me assurance that ok sir I'll forward your request to not continue your policy.
And inspite of this they debited that amount from my card, and I got a SMS from HDFC bank that the premium amount of your health policy has been debited from your HDFC bank credit card.
plz tell me inspite of pre request about stop payment and discontinue they debited the amount and continue it.
plz suggest me what should I do.
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