HDFC Home Loan
Deliberate Delay in service -- since July!!

Respected Sir/Madam,

Since July I have been waiting for a copy of CONVEYANCE DEED which supposed to be collected by HDFC from Barasat D.S.R. Two weeks back I called up HDFC official and came to know that the paper is yet to be collected.

On 4th July I have submitted original IGR (No. I03145 CONVEYANCE DEED) at HDFC Salt Lake branch. I have provided sufficient guidance to your staff how to reach Barasat D.S.R - I North office. Phone number of my Lawyer has also been given for your convenience.

Being a part of corporate society, I am really surprised by the way of service they are providing. Not a single person kept their promise and they repudiated giving tentative time of completion perhaps evaded deliberately.

What to Do:

1) Pick up the original IGR (I-0315) from your office.

2) Reach at Barasat D.S.R – I North office.

3) Show the Original IGR and collect the CONVEYANCE DEED.

4) Give me a Xerox copy (both side of the papers) of Original DEED.

These four simple steps are not being done by them since July.

Please investigate the matter why delay is taking place and let me know if you need any kind of farther assistance.

I would expect an earliest action from you.

Thanks!