HDFC Mutual Fund
Redemption request not accepted

I am Kanchan Varshney, had invested in HDFC Tax safer three years back, after that i have changed my Bank account (which is 2.5 yrs back). Now the its time of redemption after three yeras lock-in. HDFC says now please produce a proof that you had a old bank account with original cheque or account statemnt of 2.5 yrs old closed bank account.

How do i prove it to them. I am giving all the details of the new bank account. But they are not ready to accept. I have place complaint on their website, but no one reverted back. There customer service is horrible. they are just here to harass customers,

I had the same time MF investment in Franklin and i got the redemption in three days time. without any issues.

I am so fed up with HDFC.