MYSELF BALBIR SINGH BELONGS TO FARIDABAD (HARYANA). I HAVE PURCHASED NEW HERO HONDA CD DAWN M/CYCLE FROM SEHGAL AUTOMOBILES IN FIRM NAME "STEAD FAST ENGINEERS", I WANT TO COMPLAIN THAT WHEN I HAVE PURCHASED WITHIN 4-5 DAYS, ITS ENGINE SOUND SO HEIGHER & ENGINE GOES VERY HOT WHEN I USE M/CYCLE. I RUN M/CYCLE WITH THE GUIDELINES GIVEN BY THEM NOT TO RUN ABOVE 40 KM P/H. BUT AFTER 5 DAYS I GOES TO SERVICE CENTRE AT SEHGAL, THEY SAID THAT NEW ENGINES REQUIRE SOME TIME TO SET THE PISTON SO ITS GOES HOT. BUT AFTER 1ST SERVICE PROBLEMS PERSIST AGAIN & AGAIN. I COMPLAIN BUT NO FAVOURABLE RESPONSE. AFTER 2ND SERVICE, ITS ENGINE MAKE VERY NOISE & VIBRATION. IT'S SPEED JAM & VIBRATE SO HIGH WHEN SPEED UPTO 50-60 KM. I COMPLAIN FOR THIS, BUT THEY SAID SOME SETTING REQUIRED & AFTER SETTING PROBLEM SOLVE IN NEXT SERVICE. I SERVICE IT 3 TIMES, BUT SAME PROBLEMS ENGINE VERY HOT & VIBRATION. I REQUEST TO ALL THE STAFF MEMBERS, WORKSHOP FOREMAN, ENGINEERS, BUT THEY CHEK ITS TACHED & ONE ENGINEER HAS LOOSE ITS NUT & OILS COMES FROM ENGINE. I COMPLAIN FOR THIS & THEY HAVE CHARGED ME SERVICE CHARGES. I TOLD THEM IT'S YOUR FAULT WHY YOU HAVE CHARGED FOR THIS, THEY SAID OUR RULE WE HAVE CHARGED SERVICE CHARGES AFTER 15 DAYS.
PLEASE NOTE MY M/CYCLE GIVING VERY TROUBLE BUT NO BODY HAS TO CHECK-UP SERIOUSLY. THEIR STAFF MAKE ONLY REPLY BUT DON'T SATISFACTORILY JOB TO SOLVE THE PROBLEM. I CONTACT MR. PANKAJ SEHGAL BUT THEY ALWAYS NOT IN CONTACT. I REQUEST TO ALL THE MEMBERS FOR THIS PROBLEM EVERY TIME THEY HAVE MAKE MY MISTAKE BUT DON'T CHECK M/CYCLE SERIOUSLY.
PLEASE HELP ME
BALBIR SINGH
STEAD FAST ENGINEERS
CELL. 09312637209
E-MAIL [email protected]
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