I purchased the bike, hero honda pleasure on 28th march at present the bike is have a critical noise problems in its engine, starting trouble & rear wheel wobbling problems . after purchasing this scooter hardly after one week front shockers were leaky resulting in bumpy/noisy suspension, from the very first at the time of getting the keys of my scooter the handle alignment was wrong . i consulted to the nearby hero honda service cum showroom M/s. samrat motors (satara, maharashtra)..i had shown my scooter at this service station & raised my complaints & submitted my scooter for first servicing . but after giving several complaints by me the problem was not solved, as my scooter is in warranty period, I requested the fellow service engineer about my complaints (mainly rear wheel wobbling problem) but they denied and refused to replace the failure parts under warranty. at present i am very fed up & I face many problems due to the wobblingof rear wheel with hero honda pleasure and its service maintenance provider. At the service station service engineer had observed the rear wheel wobbling problem & he confirmed & said that the scooter is having the problem with the rear wheel . kindly advice me how my scooter will be cure / repaired and kindly enquire the promblems. This is frustrating beacuse a new bike should not have this type of problem. I am so unstatisfied due to this problem. If your product is facing these kind of several problems then how can a customer be satisfied with your product?
please do me the concern & you are requested to give me fruitful reply for permanent solution on said problems. I shall be ever grateful to your kind co-operation in this regard.
Hoping & waiting for your kind & reply with permanent solution.
Regards,
Sandip
(satara, maharashtra)
Email address: [email protected]
[email protected]
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