Hindustan unilever/pureit water purifier
Significant delay in delivery of battery for water purifie

Dear sir,

i had requested for the battery for water purifier on 13.07.09 and got the assurance for the delivery within 2-3 days, but it has been delivered on 21.07.09, after long 8 days, we suffered due to the same. now i want to know the in what ways company's commitment are reliable to us.is their any guidelines are there through which company can be bounded to fulfill its commitments.