Hitachi India
Worst possible after sales service - Hitachi: Air Dale Enterprises, 45A Khan Market, New Delhi

Hi,

We (a group of families) bought a couple of hitachi window AC s last year (March) from

Air Dale Enterprises, 45A Khan Market, New Delhi.

And till date we haven't received any service from Hitachi and/or Air Dale even after repeated request over past 6 months or so.

We have been contacting Mr. Rajan Arora – 9910282220 and now he has stopped responding to the calls.

Is this the kind of customer service Hitachi believes in?

Does anyone has any idea what do we need to do to get service from Hitachi.

Do we need to take a legal route (Consumer court).

Thanks

Bhuvan Gupta