I regret to inform you that I think I have made a big mistake by sending you a letter of appreciation for the products purchased by me from Homeshop 18.
On receipt of your email on 17th November after writing a letter of appreciation, I had booked from Homeshop 18 website the following :
1. Anjali LX Fry Pan 240MM, Product Code : 39719, HS18 : Rs 599/-, Color: Grey, Size : 240 MM, Type: Non Stick, Thickness : 3 mm, Material: Aluminium, Handle: Bakelite.
Order No : 701931809
2. Anjali LX Roti Tawa 285MM, Product Code : 39717, HS18 : Rs 517/-, Color: Grey, Size :285MM, Thickness : 3 mm, Material: Aluminium, Handle: Bakelite
Order No: 701931781
On 23rd November I received the following wrong product as against my order no : 701931809 An ANJALI Low Calorie Cookware Fry Pan VX Series (without a lid). This product has been manufactured in December.
As per the ANJALI Low Calorie Cookware Fry Pan VX Series packaged box clearly states that the box contents are One unit with Lid (surprising this box does not contain a fry pan lid and also the frypan does not appear to be of 3 mm thickness)
Once again Homeshop18 has goofed up in sending the correct product,
It seems that Homeshop18 is all out in the market to fool customers and to dump old, obsolete and wrong products to its buyers.
Please get the wrong product supplied under Order No : 701931809 picked up by your courier from my premises, followed by quick replacement of the right product (Anjali LX Fry Pan 240MM, Product Code : 39719, HS18 : Rs 599/-, Color: Grey, Size : 240 MM, Type: Non Stick, Thickness : 3 mm, Material: Aluminium, Handle: Bakelite.) as ordered by me.
Also please follow up for the correct product shipment under Order No: 701931781 (Anjali LX Roti Tawa 285MM, Product Code : 39717, HS18 : Rs 517/-, Color: Grey, Size :285MM, Thickness : 3 mm, Material: Aluminium, Handle: Bakelite)
Regards,
Vinita Khatri
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