One of our customers Mr. Karmjeet Singh has raised a concern regarding non receipt of order for Fujezone Touch Screen Dual Sim GSM Mobile Phone on his blog posted on 20 th April.
Our business partner M/s Nakamichi Techno Pvt. Ltd has shipped the product 2009 through their courier partner M/s Aramex courier, However, the courier was
unable to deliver the same.
We have spoken to customer and refunded his order value.
This incidence is a stray aberration to the quality standard we strive to achieve for our valued customers.
With Regards,
Sourabh Shrivastava
Customer Services - HomeShop18
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