I had placed an order with Home shop 18 with respect to a paw print bean bag on 13 th of November. My order was confirmed on 25 th of November. It took almost 12 days to conform my order. On the site of home shop 18 it is written that the order gets confirmed and the delivery is made in 7-8 days. The product wasn't shipped as stated. I was shipped on 26th of November. I haven't received my product as of now. There is a lot of delay in reply from home shop 18, their systems aren't audited on time, the information that they provide is insufficient, every call is answered with the words " your complaint has been forwarded, we will get back to u soon". Hope they change and update their systems and make a faster response system is deviced.
Ankita and Nitesh
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