Home shop 18/Uniden Dual cordless phone
No response yet after a week

I have purchased Uniden Dual cordless phone (CXAI5198, 5.8 Ghz extended range cordless phone with speaker) from Home shope 18, India.

But I found that caller ID feature does not work, also when incoming call came, date does not appear, although time and day display properly.

I need your support in this regard. I have checked that my service provider (BSNL landline) has already activated caller ID facility.

My contact number is 91-9426501672

I have purchased this phone from HOME SHOP 18. It's office address is mentioned below.

Our Corporate Office address :

TV18 Home Shopping Network Ltd.

7th floor, FC-24,

Sector-16A, Filmcity,

Noida - 201301, Uttar Pradesh,

India.

I complained home shop 18 thrice, but there is no response yet.