I have purchased a mattress on 14th jan from hometown showroom Marathalli, bangalore. Item was delivered after 20 days on 4th feb 09. Next day I observed that mattress is having stitches broken at few places. I contacted marathalli office and requested to cancel the order. After repeated calls and few visits to the office, on 13th of feb item has been picked up from my house. After item pickup, I again contacted the manager and he told me that when he gets confirmation from ware-house he will issue me a credit note.
Today is 3rd march 09 and item confirmation from ware-house is not received by the manager. When ever I call the manager, he used to say that he has yet not received the confirmation from the ware-house, he will contact them and he will call me back in 15 mins. But he never comes back to me.
Pls suggest what can I do to get my money back.
Anirudh Sahu
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