I made the biggest mistake of my life and bought a HONDA City CAR, not only do they make their cars out of the worst quality of parts and components, and also proud of the fact that they are able to cheat the INDIAN customers for the last 10 years, and they celebrate the same. Also if you try to escalate the issue to the top management you will not be able to do so as their top management will never come in the open and neither do they have the guts to put up their email ids or contact info in their site.
I bought a HONDA City Car in Oct this car was bought not for me buy my wife, she being a housewife wanted a car which she can use for her daily chores, within 6 months of me buying the car for her there were problems in the cars breaking, steering wheel, suspension. I took the car to their service center (ICHIBAAN HONDA) almost every 2nd week, these guys are worst than a road side mechanic, for more than a year they could not figure out what was the problem with the car, they kept changing parts of the car under warranty, but the part they put would not last even for 6 months, and the same problem would reappear, which clearly showed that the service centre could not even find out and pin point the problem in the car.
After a lot of difficulty I managed to find out the contact info of the regional service head of HONDA Cars India, he advised me to go to another service centre (LINKWAY HONDA) as he knew that ICHABAAN HONDA has failed and could not find out the defect in the car and rectify the same.
Even after going to LINKWAY Honda the same thing continued and none of the problems were resolved for the 4 years I have owned this car.
Luckily I had bought the extended warranty of the car from them, which cost a bomb, they changed the rack of the car twice, suspension, etc. in this 4 years but the problems were not resolved.
Now that 4 years are over HONDA has wiped their hands off the car, they now asking to change some more parts of the car, the warranty is supposed to be for 4 years or 40, 000/- KMS, my car is now 4 years 5 months old, but it has not yet completed 40, 000 kms, but HONDA as usual has raised their hand now and refuse to change the parts (again) under the said warranty.
They don’t have a clue as to what is the problem with the car, they don’t have any one who can find out what is the problem in the car, they also know that quality of the parts that they put in the cars are so bad that they won’t even last for 4 years that’s why they do not have any warranty of the car above 4 years even if the car has not travelled more that the 40, 000 kms as recommended by them.
The worst thing is that you cannot go to any other service station or mechanic to get your car rectified, as in the city of mumbai the only choice you have is either ICHABAAN or LINKWAY to service your car out of which ICHABAAN has shut down and you are left with just LINKWAY and you are at their mercy.
You cannot get any work on the car done from a non-HONDA service station as the company has seen to that their lousy parts are not available in the open market knowing that if they do no one will go to their service centres and also every one will know of the quality of the parts that they supply in their cars.
But this is not how HONDA cars are made and serviced in other countries like USA, Europe, Japan, there the quality of the cars and the service that they give is very nice, they know that if they do this in other countries they will be asked to shut shop and the consumers will sue they for whatever they have, but since we are in INDIA they know they can fool the consumers and by the time the consumers realize that they have been fooled by a company like HONDA they will simply pack their bags and get out of this country (like all foreign companies do in INDIA) and by that time they would have fooled enough INDIANS and filled their bags with the money they have LOOTED from us INDIANS.
DID YOU KNOW THAT IN THE USA HONDA DOES NOT EVEN CHARGE FOR THE ENGINE OIL CHANGE OF YOUR CAR, WHILE IN INDIA THEY NOT ONLY CHARGE FOR OIL CHANGE BUT ALSO FOR EVERY PIN THAT THEY PUT IN THE CAR DURING SERVICING OF YOUR CAR.
SO BEWARE NEVER BUY A HONDA CAR IN INDIA
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