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NON WORKING TELEPHONE & BROADBAND CONNECTION

LAST ONE AND HALF MONTH MY TELEPHONE No.25736864 NOT WORKING I.E. TOTALY DEAD. I AM SEVERAL TIMES BOOK COMPLAINTS AND WRITTEN A LETTER TO GENERAL MANAGER, AHMEDABAD. BUT TILL TODAY THERE IS NO RESPONSE RECEIVED. KINDLY LOOK IN TO THIS MATTER AND CLEAR THE SAME.