I would like to bring to your notice the unethical and fraudulent business practice carried out by house full furniture store Kothrud, Pune.
I had purchased the following from this store worth Rs. 30, 000 (Thirty Thousand and above).
- Sofa set (3 1 1)
- Wall Unit
- Stool
- Shoe Rack.
The delivery was not done on time. The wall unit was assembled improperly and by amatuer carpenters which house full claims to be pro. The carpenters were very rude and created a lot of mess in my house and denied to clean it.
The shoe rack was delivered in a damaged condition and the store did not agree to replace it though it is clearly mentioned in their replacement policy that "any goods found in damaged conditioned will be replaced if reported within 15 days".
As of now we still have not recd our shoe rack where as while booking the take the entire money in advance.
The staff there is not properly trained, they have very pathetic, unprofessional and rude carpenters, they never deliver good service and their products are of substandard quality.
Such stores should be closed/banned from doing business. They are crooks and cheats.
0 comments