Respected Sir,
I am holding gas connection of HPCL since 1996. Since then I have been using HPCL gas by obtaining cylinder with great difficulties. Now i am compelled to write this complaint against the bad behavior and undue demand of distributors' Staff (Aand Kiran, Dealer HP Gas, Gola Road, Danapur, Patna; Distributor Code:- 963240). Here I would like to state my grievances as:-
1. I got registered for a HPCL Conncetion in the name of S.A.FAIZEE. I was alotted connection but in the name of SHAMSHI AHMAD giving my name in C/o alongwith my address.
2. I was charged Rs 3000/- as security deposit for two nos. of cylinder. Obviously not in accordance with the Corporation's tariff. Not only this I was provided one cylinder in reality, on paper it was mentioned two. And second cylinder nver provided to me despite repeated reminders. I also visited the office numerous times for correction in paper but the were reluctant and it went invain. Not to mention here I have been cheated.
3. Now on 25th of December at 4.00 pm i was in the office again. On request for correction, Iwas advised by the distributors' staff to deposit a sum of Rs 1153/again to issue a new connection in my name against cancellation of my previous HPCL connection Consumer No. 603069. This shows that HPCL has no control on distributors activity or they are knowingly ignoring these malpractices.
As a genuine consumer my earnest request is that the concerned officer may please look into this matter so that my grievances are resolved. Please take immediate action otherwise i will seek justice through judiciary.
Thanking you in anticipation.
yours faithfully
S.A.FAIZEE
Contact No. 09934029760
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