HP/ Compaq Presario Notebook
Non-receipt of "The Big Compaq Offer"

Sir

HP Redemption Cell informed me on 7/2 that they need 6 weeks from the date of 'hardcopy of documents receipt' for processing of my claim. Though I sent hardcopy of documents on 1.1.2009 by speedpost nothing reached me from their end till date.

Baibhab Chatterjee

[from HP Redemption Cell

reply-to [email protected]

to "[email protected]"

date Sat, Feb 7 at 2:01 PM

subject Acknowledgement Mail - Compaq Presario Notebook Offer - Ref. ID - [ 551685 ]

Dear Sir/Madam,

Thank You for choosing Compaq Presario Notebook.

We would like to inform you that we have received your claim documents under the "The Big Compaq Offer".

We are in the process of validating your claim and once approved your free gift will be dispatched. In case of any deficit in the claim documents, we will inform you over mail or phone.

Kindly allow 6 weeks from the date of hardcopy of documents receipt for processing of your claim.

Your Product Serial No - CND8361LLQ

Assuring the best of our attention & services at all times.

Thanks & Regards,

HP Redemption Cell

Phone - 011-41306700 (12 Lines)]