My Pavilion High Definition Laptop dv9223tx suddenly stopped display on its monitor from 11.01.2009. I took it to the Rourkela Service Centre on 14.01. after trying out all the trouble shooting options suggested by the Tech Support Team, both online and by phone. At first the service centre guy told me that the TFT monitor needs to be changed. He handed me innumerable tiny plastic and metal pieces found inside the LCD Panel of my monitor, suggesting that there could have been a short circuit inside the LCD panel owing to the metal pieces found inside. I returned me the laptop, without any repairs, since he suggested that I take up the issue with HP. Simultaneously he also suggested changinf the mother board, since he felt it could also be a mother board issue...(similar to the post on 08-21 by Majid Hoosain) I tried connecting my laptop to an external monitor, it worked but only after disabling the video graphics card. Various forums mentioned the incompatibility between Nvidia graphics Ge Force 7600 and the mother board. HP never responds to my CCHS complaint with any solution, neither is it able to pin point the cause of the problem. Service Centre wants to solve by trial and error..although it has failed in all other cases with similar problem. HP Care doesn't work..no one ever bothers to call back. They neither accept nor reject the technical flaw in their systems. Ideally they should protect their reputation and replace all such Technically flawed Laptops, but it doesn't.
NEVER BUY ANY HP PRODUCT IS ALL THAT I CAN SAY!!
I may be contacted on 91-9441126398
email: [email protected]
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