Sir,
I am a HP Gas consumer (present consumer # 705303 and earlier # 605303) with M/s. Karthik Agencies, Bangalore. I have this connection since 17/5/1997. Since 3 to 4 months, whenever I book for refill cylinder, I was informed by Karthik Agencies that they are unable to register for refill in the computer, although my name, address and consumer number is displayed in the computer. They say it is due to problem in the Bangalore Head Office computer. As suggested by them, I had given a written complaint a month back, which had been forwarded to their H.O. Although, I could get the refill promptly (without bill), after some days, my name should not disappear from the computer for not getting the refill regularly. Inspite of reminding thrice, things could not be set right. Kindly look into and arrange to rectify the problem. Thanking You.
Dr. K. Giridhar
4th March
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