Consumer No. 623091
Agency Name: Soham Gas Service, Thane.
I booked cylinder a cylinder on 17.01.08 over the telephone and I was told that it will be delivered within 6 days. As the same was not delivered I visited the HP agency on 26.01.08 and was told that it will be delivered tomorrow morning i.e. on 27.01.08. On 27.01.08 in the morning i waited upto 12.00 clock, however no one turned up. So I tried calling the agency, the telephone lines were busy continuously. I decided to visit the agency only to find the agency office locked up with a chit sticked to the shutter saying in case of any difficulty call the godown. On calling the godown I was told that no delivery was possible from the godown as the office was closed.
On 28.01.08 I visited the agency office in the morning to be told that no delivery was possible today for which no reasons were specified and was told that the cylinder would be delivered tomorrow. On calling the mobile Number given on the notice board for booking refill complaints, it came out to be the proprietors number who also could not give a satisfactory reply. This is not the first time the agency people are doing this. This happens every time a cylinder is booked.
0 comments