My Consumer Number is 619050 and the Gas Agency is Ideal Enterprises, Hosur Road, Koramangala, Bangalore. The gas agency referred to here is notorious for not making the gas cylinder delivery on time. I am witness to their pathetic services or rather the lack of it for the last 8 years. Not on a single occasion has the cylinder been delivered after just one telephone call. Whenever I book a cylinder, they never give a specific date, and when I insist on a date, they never deliver the cylinder on the said date. I have to make repeated calls and make arrangements day after day for someone to receive the cylinder as both I and my husband are working and there is no one at home during the day. It can be a constant source of worry and very stressful. Repeated requests to deliver the cylinder on the promised date have fallen on deaf ears. The attitude of the personnel at the agency is arrogant, to say the least. Such people who care a damn about other people's problems have no business to be in the service industry.
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