Sir,
I have purchased a HP Pavilion PC A6530IN and registered fpr claiming the Gift pack offer of the company vide Redumption Code No. WA97S76QK9 in the month of November.
I have also furnished the bar code of the computer, a Cheque No.043883 Dated 11-12 and cash Memo to Scheme Coordinator, M/s Innovative Incentives, Sector 8C, Chandigarh by speed post on 12-12. The Spee Post was delivered to their office on 13/12 as per the details given by the Speed Post Tracking.
After that on my enquiry regarding the promised gift, the company confired that my claim is right in every respect and requested me to wait for 2-3 weeks vide their customer care executives, mail on 19th Feb. In that mail I was informed that my claim No. is 56468 and their file reference No. is 56543
On 27-03, when I contacted over phone their customer care personal informed me that my claim is not tracable and they are not in a positon to deliver the promised gift.
I, therefore request some higher executives in the company to check the status of my claim and deliver the promised gift.
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