As per the offer on purchase of HP Pavallion Desktop I had remitted a bank draft of Rs.1699/- to the Concerned Company in the month of April 08. But till date the Gift Hamper "B" has not yet been received inspite of Lapses of more than one year. On the other hand they are not giving any postive response to me for the delivery of Gift items. In this juncture, I would like to approach your good self to look into the matter vigorously and make me convenient to get the Gift items.
The details of Correspondance through which I have requested are as under:-
6340: Redmeption Code 1FPXW5Z4DD Inbox
Reply
Reply to all
Forward
Print
Add New to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
New HP Pavilion Desktop Offer to me
show details 4/21/08
Dear RINA GHOSH
Thank you for registering your claim for the HP Pavilion Desktop-6340.
Your Redemption Code is 1FPXW5Z4DD
You have registered the following details
Product:- HP Pavilion Desktop
Model Number: - 6340
Product Serial Number:- INA80100WB
Gift:- HAMPER-B containing:
IFB Microwave Oven (17PMIS)
Creative 2.1 Multimedia Speakers (SBS A300)
Reebok Sunglasses
Reebok Bag (Mid Grip Duffel Bag)
Britanica 5 CD Entertainment Pack
Please send the Following documents to the Redemption Cell for Verification, so as to be received on/before 20th May beyond which no claims shall be entertained. Please retain a photocopy of all the documents with you.
Documents to be sent
Copy of Invoice
Original Bar Coded Product Serial Number Label from the Packaging of the Product
Processing Charges, Rs. 1699/- Payable in the shape of Demand Draft only favoring “Innovative Incentives and Events Pvt Ltd” payable at Chandigarh
(Please Mention your Redemption Code on the Copy of Invoice, Serial Number Label & at the back of the Demand Draft)
Redemption Cell Address:-
Scheme Coordinator
NEW HP PAVILION DESKTOP OFFER
C/o, Innovative Incentives
SCO 171-172, 2nd Floor
Sector 8C, Madhya Marg
Chandigarh - 160018
U.T
We shall update you on the status of your claim, on [email protected], after verification and scrutiny of the documents sent, against the claim registered by you.
IMP:- This is an auto mailer, please do not reply to this mail.
For any assistance that you may need, and for the Most Frequently Asked Questions on this Offer, Please visit Redemption Support on the following URL:-
http://hpredemptions.innovativesupport.in
Thanking you
New HP Pavilion Desktop Offer Team
Status of Your Claim # 12589 Inbox
Reply
Reply to all
Forward
Print
Add New to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
New HP Pavilion Desktop Offer to me
show details 5/1/08
Images are not displayed.
Display images below - Always display images from [email protected]
Dear RINA GHOSH,
Thank you for Participating in NEW HP PAVILION DESKTOP OFFER.
We are pleased to provide you details pertaining to your Claim Form No:- 12589 with our file reference number 11969
As Of 01-May-08 your claim for HAMPER-B is Under-Processing
IMP:- This is an auto mailer, please do not reply to this mail, for any assistance that you may need, feel free to contact us on Redemption Support Portal at :- http://www.hpredemptions.innovativesupport.in
With Warm Wishes.
HP Redemption Support
Dispatch Details from The Vacationers Inbox
Reply
Reply to all
Forward
Print
Add Customer to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
Customer Services to me
show details 5/26/08
Dear RINA GHOSH,
Thank you for Participating in NEW HP PAVILION DESKTOP OFFER.
We are pleased to provide you details pertaining to your file number 11969
Your HAMPER-B has been dispatched vide OVERNITE EXPRESS with Docket Number 45460059
IMP:- This is an auto mailer, please do not reply to this mail, for any assistance that you may need, feel free to visit Redemption Support Portal at :- http://www.innovativesupport.in
With Warm Wishes.
Customer Support @ Innovative Incentives
[Services #HGY-494210]: NON RECEIPT OF GIFT HAMPER - B OFFER ON PURCHASING OF HP PAVILLION DESKTOP: REG Inbox
Reply
Reply to all
Forward
Print
Add Customer to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
Customer Services to me
show details 10/4/08
Dear RINA GHOSH,
We have received your message/ticket and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket.
Ticket ID: HGY-494210
Subject: NON RECEIPT OF GIFT HAMPER - B OFFER ON PURCHASING OF HP PAVILLION DESKTOP: REG
Department: Customer Services
Priority: High
Status: Open
To Check the Status of the Message/Ticket, online click on the following link, if unable to do so please copy & paste the same in your browser.
http://www.innovativesupport.in/index.php? _m=tickets&_a=viewticket&ticketid=4551
You can log in by using the following Email Address and Password to access the above link:
Email: [email protected]
Password: 31a32cdd
When Replying to this message or any communications received from us, please do not make any changes in the subject line & make sure the Ticket ID (including all brackets and special characters) remains in the subject at all times.
Please do let us know if we can assist you any further,
Innovative Support
[Services #HGY-494210]: NON RECEIPT OF GIFT HAMPER - B OFFER ON PURCHASING OF HP PAVILLION DESKTOP: REG Inbox
Reply
Reply to all
Forward
Print
Add Customer to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
from Customer Services hide details 10/6/08
reply-to [email protected]
to [email protected]
date Oct 6 11:53 AM
subject [Services #HGY-494210]: NON RECEIPT OF GIFT HAMPER - B OFFER ON PURCHASING OF HP PAVILLION DESKTOP: REG
mailed-by innovativesupport.in
Dear Madam,
your gift have been dispatched and details are-
45460059 OVERNITE EXPRESS
24-May
Thanking you,
Warm Regards
Redemption Support
Ticket Details
===================
Ticket ID: HGY-494210
Department: Customer Services
Priority: High
Status: Closed
Reply Forward Invite Customer to Gmail
Reply
Reply to all
Forward
Print
Add gopal to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
gopal mishra to services
show details 11/5/08
Sir,
On checking the exact position of the gift hammper which was dispatched by your end through OVERNITE EXPRESS having dispacted No.45460059 dated 24 may is showing incorrect No. It is also submitted that after lapse of 06 months, the above said gift hammper is still not received by me. In view of the above, it is requested that the matter may be supervise personnally.
Thanks
[Services #SCZ-283054]: NON RECEIPT OF GIFT HAMPER EVENAFTER LAPSE OF 10 MONTHS Inbox
Reply
Reply to all
Forward
Print
Add Customer to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
Customer Services to me
show details Jan 27
Dear gopal mishra,
We have received your message/ticket and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket.
Ticket ID: SCZ-283054
Subject: NON RECEIPT OF GIFT HAMPER EVENAFTER LAPSE OF 10 MONTHS
Department: Customer Services
Priority: Low
Status: Open
To Check the Status of the Message/Ticket, online click on the following link, if unable to do so please copy & paste the same in your browser.
http://www.innovativesupport.in/index.php? _m=tickets&_a=viewticket&ticketid=8192
You can log in by using the following Email Address and Password to access the above link:
Email: [email protected]
Password: 31a32cdd
When Replying to this message or any communications received from us, please do not make any changes in the subject line & make sure the Ticket ID (including all brackets and special characters) remains in the subject at all times.
Please do let us know if we can assist you any further,
Innovative Support
from Customer Services hide details Feb 19
reply-to [email protected]
to [email protected]
date Feb 19 10:04 PM
subject [Services #SCZ-283054]: NON RECEIPT OF GIFT HAMPER EVENAFTER LAPSE OF 10 MONTHS
mailed-by innovativesupport.in
Dear sir,
We have forwarded your complaint to the courior company. We are following up your case. Hope we will be able to resolve it soon. In case you do not get the delivery in next 4-5 days (As it may be on hold in transit due to some small issue) please revert to us again so that we take follow up action and penalise the courior company for lost packet.
Ticket Details
===================
Ticket ID: SCZ-283054
Department: Customer Services
Priority: Low
Status: Sender's Input Req
Reply Forward Invite Customer to Gmail
Reply
Reply to all
Forward
Print
Add gopal to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
gopal mishra to services
show details Mar 2
Still awaited for Gift hamper as per your assurance. So please arrange the same, since almost 01 year is going to be completed in April 09.
RINA GHOSH
- Show quoted text -
On 2/19/09, Customer Services wrote:
Dear sir,
We have forwarded your complaint to the courior company. We are following up your case. Hope we will be able to resolve it soon. In case you do not get the delivery in next 4-5 days (As it may be on hold in transit due to some small issue) please revert to us again so that we take follow up action and penalise the courior company for lost packet.
Ticket Details
===================
Ticket ID: SCZ-283054
Department: Customer Services
Priority: Low
Status: Sender's Input Req
Reply Forward
Reply
Reply to all
Forward
Print
Add gopal to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
gopal mishra to services
show details Mar 7
Any reply from your side have not yet been received to me reg. my gift, so please arrange the same. Not prviding the gift hamper till date may strife the matter. See the matter seriously for good self.
RINA GHOSH
- Show quoted text -
On 3/2/09, gopal mishra wrote:
Still awaited for Gift hamper as per your assurance. So please arrange the same, since almost 01 year is going to be completed in April 09.
RINA GHOSH
On 2/19/09, Customer Services wrote:
Dear sir,
We have forwarded your complaint to the courior company. We are following up your case. Hope we will be able to resolve it soon. In case you do not get the delivery in next 4-5 days (As it may be on hold in transit due to some small issue) please revert to us again so that we take follow up action and penalise the courior company for lost packet.
Ticket Details
===================
Ticket ID: SCZ-283054
Department: Customer Services
Priority: Low
Status: Sender's Input Req
Reply Forward
Reply
Reply to all
Forward
Print
Add gopal to Contacts list
Delete this message
Report phishing
Show original
Message text garbled?
from gopal mishra hide details Mar 13
to [email protected]
date Mar 13 6:44 PM
subject Re: [Services #SCZ-283054]: NON RECEIPT OF GIFT HAMPER EVENAFTER LAPSE OF 10 MONTHS
mailed-by gmail.com
Inspite of my repeated request you are not paying any response to send my Gift hamper. You are once again requested to confirm about the despatch of gift hamper at the earliest and intimate to me otherwise I shall have no other option rather approach appropriate legal authority for justice. I am waiting for your positive response at the earliest.
RINA GHOSH
0 comments