HP Printer
PROBLEM WITH THE PRINTER-NO SUPPORT FROM COMPANY

SIR

WE BOUGHT A PRINTER FROM HP .THE DETAILS OF PRINTER ARE AS FOLLOWS:

SR. NO:-CNF1N72183

PRODUCT: Q7815A

DESCRIPTION: HP LASERJET P3005DN

CARE PACK REGISTRATION ID:-F0M8IN015EO2

CARE PACK EXPIRY DATE:01.10.2010

OUR PRINTER IS NOT WORKING SINCE LAST ONE MONTH, WE TRIED TO LODGE A COMPLAINT FIVE TIMES AT TOLL FREE NO.BUT EVERY TIME COMPLAINT IS CLOSED WITHOUT ANY ACTION.WE EVEN SENT E-MAILS TO HP REGARDIN G THIS, BUT STILL NO ACTION.WE HAVE ALREADY PAID Rs.10200 to HP FOR CARE PACK AND COST OF PRINTER WAS 50, 000.WHEN HP CANNOT PROVIDE SUPPORT THEN WHY DO THEY SELL CARE PACKS.WE ARE GOING TO LODGE A COMPLAINT IN CONSUMER FORUM AGAINST HP FOR UNION BNAK OF INDIA's Printer.