I have been HSBC customer since 8 years. Fabulous service. But this tie up with Tata Aig has left bit sour taste, as I took this policy only due to my relationship with HSBC. Now after I took the policy, came to know that same policy was being given to my friend with lower premium, so tried to cancel policy, wherein HSBC just advised to contact Tata Aig. In Tata Aig, was routed from one dept to another, and could cancel policy only after I took another one wherein was promised that this one was better since it was handled by another dept. Now after recent AIG debacle in US, wanted to cancel this policy too, and am still trying to cancel this policy through that number given by HSBC but without success. HSBC too is debitting my account regularly, and wont stop debitting till Tata Aig orders them. Strange. HAte to close my HSBC acct cr card but dont see a choice, when every month I see my hard earned money being debitted with me requesting HSBC to put a hold to these auto debits to Tata AIG, who are nothing but taking us for a ride. I cannot imagine the plight of the poor person who will go for a genuine claim in case of any misfortune.
0 comments