Sir,
i have paid the total due of my credit card no-4476- 9299 -9429 -1778 vide cheque no-546217 dt-17 march in full and final settlement of their account and never used the card after that. I am astonished at the callous behavior of the bank in updating my account that despite my repeated requests, i have been receiving the escalated bills and above all the letters from their subsequent lawyers to pay the amount. I being a working lady am unable to follow the case and want them to upgrade the account information falling which i will be left with no other option except approaching the court of law for filing a defamation/harrasement suit against them. It is quite clear beyond doubts that these bankers have been working with bunch of dropouts from different management/financial institutes under indian atmosphere without taking care of customers rights. Had it been a case in their respective countries they would have been sued for millions of dollors which in fact they should have been by now.
I would once again request the concerned authorities to take preventive measures so as to avoid any furthur hassles in settling the accounts and make life miserable for a law abiding citizen of india.
Dr. Kanchan kapur
dwarka, new delhi.
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