HI,
i am HSBC customer from past so many years, and my recent card, i was using my Cerdit card feb while i got my card it was promised to me that it was a life time free card and no annual fees are any charges will be applicable, but recently i received my statement in which a service charge of 700 and some other charges where put on me.
i did not make the payment in the month of April, (only the extra charges other then that i paid every thing) and in may a late payment fee was charged then the total amount come up to 1400 INR, i called customore care, they adviced me to make the full payment, and close the account and my extra amount will be refund to me, but now the customer services are deny, and they told will not pay my money back and put me on hold for more then 1/2 hrs and more, and final the answer we can not help you and go do what ever you want
My Card number is 4476 9299 8921 6459
Please help in this matte
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