Credit card no-4476 9212 0538 4288 issued by HSBC.The concerned c.c.bank raised me a dues of Rs.2180/-and did not send me monthly statement.next to next month when i get the monthly statement i shocked because the monthly satement showing a previous bal of rs.2180.00 incl of finance chgs & other chgs. I write immediately to the customer care deptt.of credit card and asked the detail of rs.2180.00 but they did not provide me I requested several time on telephone regarding the detail of rs.2180.00 but customer care deptt refused to provide me this detail.on 05.9.2008 i send a regd letter to customer care deptt.of the c.c.and demand the detail again but i not recd.any response.lastly I fed up I cut the credit card in four pieces and send to Asstt.vice president credit card chennai. I Want to solve the matter but bank is not taking interest.my demand is very simple, i want detail of rs.2180.00 if i have use this amount i will pay as and when i get the statement / detail.if i have not use the amount then bank has to waive interest/ finance chgs & other dues.the management of the bank is gaming / practicising policy of unfair trade practice and making defaulter to the people if the bank will not provide c.c. statement in time how the people will check.
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