Dear Sir,
This is in regard to an order made online through http://www.indiaonlineflorists.com.
I made an order to deliver flowers to my parents on 26th Of Nov but this ordered has yet not been delivered. I have lodge a complaint to this company but as per them they say they had delivered the order. When i go on company website it shows order is still pending.. Below are the details but still the company refuse to accept that they have not delivered the order.
Order Number IOF-2111200865
Order Date 11/27
Order Status Pending
Total Charge 375
They have deducted the amount of Rs 375 from my account and have not refunded it back. I am not sure on what basis are they claiming that they have delivered the order even though there website also shows that order is still pending. I will be thankfull if Consumer Forum takes some action against them. At least it will help us in reducing online scams.
My email id will be [email protected]. Feel frr to write me back.
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