Would like to bring to your notice that i hold a salary account with ICICI Bank since the month of September. in the month of December Amount of Rs.3700. were stolen from my atm. when gave a written complaint about the matter at the branch they said would get back within 45 working days, which they didn’t. However, in the month of January again lost an amount of Rs5400.which they again said would get back to me. And since then i haven’t heard back from them. Have launched a complaint at the vikroli police station as well in April but they did not response as well. Now when i speak to the branch manager they speak in a very informal way and disconnect the call stating that do whatever we can.
CAN YOU PLEASE LOOK INTO THE MATTER AS IM ONLY A SALARIED EMPLOYEE AND HAVE NO OTHER SOURCE OF INCOME.
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