In the month of Oct. or Nov. in 2007 I had been forced upon a Lombard policy (for which I had received no documents either) the payment for which was deducted from my credit card. The policy was canceled automatically as I dint send some documents that I was supposed to (this was told to me by a Lombard PBO). And also I had requested to cancel the policy the very next day. The payment for same was being deducted every month from my card and my limit was blocked. I gave several complaints regarding the same to Lombard and credit card department but in vain. Both the departments said it wasn't their problem and blamed each other. Some time credit card department said not pay that EMI (for Lombard policy) and pay the rest upon doing so I was charged with interest and late fee charges. I was trying to seek help from ICICI till date but the company failed to respond. I had given several mails and complaints over net and phone but I havent got proper response from their end. Now I have paid the complete amount for the policy. My question is when the policy was canceled why my money was not credited back I was still being charged? And firstly how can the bank force a policy on me and for which it does not even give any documents? My request is the company refund me my amount along with the interests and late fee charged (cause they occurred only due to this policy). It has caused me a mental trauma and torture. I request you to help me solve this issue.
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