Recently I had a transaction of Rs. 1190.86. using my ICICI Bank Credit Card (filled petrol in a petrol pump) and have a receipt of the same amount. However, my credit card statement is showing the transaction as Rs1, 223.72. When I contacted the customer service, they informed me that there was an additional charge since the card was used on a non-icici machine. The credit card statement nowhere mentions how this extra charge was claculated. Also, I cannot find any place (document, website) which says that before using my card I am suppoed to check whether it is being used on an ICICI machine. I am also planning to approach the Consumer Court. I have submitted a compiant with ICICI Bank and am awaiting their reply so that I can include their reply in my consumer Court complaint.
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