Date : 28.8.09
Dear Sir,
We have sent our complaints thru emails so many times regarding reversal of interest, though we have always made payment of actual amount due total and not minimum and that also before due date, even then they have levied interest and penalty and kept on adding that amount every month since last 6 to 8 months.
We have spoken to customer care dept. alsor regarding this matter, but no response and finally we thought of stop using services so we have made full and final amount of loan amount due in our credit cards till date by chq.
Even then we are getting their statements asking for payments. We are really annoyed and so much time is wasted explaining them because each time there executive keeps on changing and finally we dont get proper response from them.
Looking at the situation, we have forwarded our complaint to you with a hope that you will definitely try to help us out to resolve this issue.
We have got so many other credit card like american express, jet airways, deutsche bank, standard chartered bank. but we dont have any issue like this in these credit cards.
So once again we hereby request you to co-operate us.
Also please send us your complete contact details so that we can forward our correspondence to you in this regard.
Awaiting your positive action.
Thanks
Regards
Ashwin Trivedi
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