My name is Prashant and I am writing this mail in reference with my Home Loan # LBBNG00001460724. I would appreciate if you could help me out to revise my home loan rate with a minimum % charges. I am asking this favour because I missed all communication and also missed the communication of 0.50% charges for revising our home loan rates in Jan – Mar due to non updation of my correct communication address by ICICI bank. ICICI bank has never communicated with me regarding increase in my home loan % whenever it happened and increased my tenure and other things without any information. They have also put interest on difference amount of EMI amount which they increased without informing and when I asked ICICI bank official to collect new checks for revised EMI’s it was not done by ICICI bank and they have put additional penalties on the difference amount. I would appreciate if my penalties can be reversed immediately as an exception as it was not my mistake. The difference amount checks have been issued as and when they have come to collect the checks. After being told so many times to ICICI bank to change my communication address to home loan address every time was not done and I missed all communication and also missed the communication of 0.50% charges for revising our home loan rates in Jan – Mar. I did change my communication address after visiting M.G. Road Home Loan Branch. I have already spoken to Mr Ramprasad (Branch Manager in M.G. Road, Bangalore) but unfortunately he is unable to help us out after promising us to help.
I don’t want to put any blame on ICICI Bank but what all I need is help from ICICI bank Home Loan department in our Home Loan to help us in the recession, pay cuts, no bonus, etc from last 2 years.
We are 4 friends (Sai Srinivas, Rahul Arora, Deepak Kapoor, ) who have taken home loan almost together from ICICI bank few years back (each loan is more then 25 lacs) and living in the same apartment (Anisha Grange in Kagdaspura, CV Raman Nagar, Bangalore 93) and for some strange reason we don’t want to change our Home Loan from ICICI bank. We would highly appreciate if anyone can look in to our request and allow us not to take any kind of decision in hurry of changing our home loan to SBI or any other bank who are offering competitive rates.
As Mr Kamath said in one of the statement that “I have to prioritize what I see as urgencies. I have to stand by my company, my staff, my customers, my stakeholders, ” I am hoping to receive a positive response & action from ICICI bank
I have taken this initiative on behalf of all my friends to make an effort to have a long relationship with ICICI bank.
Your earliest response and action on the same would be highly appreciated.
Prashant
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